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TELE GREENLAND

Complete enterprise solution in just 10 days

 

Capana has delivered a Qlik-based revenue assurance solution to TELE Greenland A/S, which provides telecommunications, IT, and postal services to Greenland's 56,000 inhabitants spread over thousands of square kilometers. Even the smallest village has radio, TV, and telephone connections to the outside world, and all settlements with more than 70 inhabitants have broadband and mobile telephony. TELE Greenland has 500 employees with headquarters in Nuuk and offices in all major cities in Greenland.

Capana has delivered a Qlik-based revenue assurance solution to TELE Greenland A/S, which provides telecommunications, IT, and postal services to Greenland's 56,000 inhabitants spread over thousands of square kilometers. Even the smallest village has radio, TV, and telephone connections to the outside world, and all settlements with more than 70 inhabitants have broadband and mobile telephony. TELE Greenland has 500 employees with headquarters in Nuuk and offices in all major cities in Greenland.

As part of a complete upgrade of the company's billing system, TELE Greenland decided to implement a BI solution from Capana to verify traffic from CDR to invoice.

During the preparation phase, TELE Greenland and Capana decided that the delivery would take place over two weeks on-site to ensure rapid knowledge transfer from TELE Greenland to Capana. The handover also included workshops to optimize the solution to TELE Greenland's needs.

Using the advanced QlikView technology, the BI solution provides users with Google-like access to all data for data presentation and analysis. This ensures that the accounting department has a clear overview of the generated revenues.

With Qlik-based BI from Capana, TELE Greenland has obtained a solid Enterprise solution, which includes more than 200 million records, automatic daily updates, and a cohesive data model for both detailed and aggregated data.

Billing Manager at TELE Greenland, Christian Buch, stated:

"The implementation of Qlik-based BI from Capana is a highly cost-effective solution that allows me to sleep better at night. Now, my department and I have not only 360-degree insight into the accuracy and size of our billing, but we can also verify all billing through our new upgraded platform. I am extremely impressed that Capana was able to deliver this platform in 10 days without prior knowledge of our billing system, and I would highly recommend Capana's customized BI solutions for the telecom industry to other telecommunications companies."

Founder and Chairman, Anders Frost, Capana, stated:

"After seeing the harsh climate in which TELE Greenland operates and their high production costs, I believe that a Qlik-based BI solution is the perfect match for TELE Greenland. Through rapid implementation, we have kept TCO to a minimum, and we have also demonstrated that delivering business intelligence does not have to be an endless project. I look forward to adding new functionalities and improvements to TELE Greenland's BI solution, as BI should never be static but should evolve to provide users with increased business insight."

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Without prior knowledge of Tele Greenland's billing system, Cerillion, Capana installed and delivered a complete revenue assurance solution within 10 working days. The solution provides Tele Greenland with:

  1. Charging Reconciliation from consumption to invoice.

  2. Detailed CDR analysis three months back.

  3. Monitoring of revenue, minutes, and volume over the past 30 days.

  4. Analysis of billing 12 months back.

  5. Analysis of rejected transactions.

  6. Comprehensive platform for roaming analysis, including direction, destination, RAP, and rejection analysis on revenue, minutes, and volume.

We have also optimized the business for:

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